Skip to content
Frequently Asked Questions

Everything You Need to Know
About Saffronfield Care

Still curious? Send us a message — a human replies within one business day.

Saffronfield provides grooming, dog walking, pet daycare, pet sitting, and boarding services designed around your pet’s comfort and daily routine — all under veterinary oversight.

Send a booking request through our contact page or call us. We confirm availability, learn your pet’s routine, and schedule a first visit — most new clients start within a week.

Yes. Spaces are secure and supervised, the team is trained in gentle handling and pet first aid, overnight staff stay on site during boarding, and a veterinarian oversees every service.

Absolutely — seniors, anxious rescues, diabetic pets, and post-surgery recoveries are welcome. Share medications, triggers, and routines on your booking form and we build the care plan around them.

Every walk and groom includes photos and notes. Daycare includes a midday photo and end-of-day report card; boarding adds a bedtime update every night of the stay.

Their regular food, medications with instructions, and one home-smelling comfort item. We provide bedding, bowls, toys, and company — and launder everything between guests.

We’re at 245 Happy Paws Avenue, Petville, CA 90210, open Monday to Saturday, 8:00 AM to 6:00 PM. Boarding pets are cared for around the clock; pickup and drop-off follow lobby hours.

Yes — combine any services into a weekly plan and save 10%, with an extra 5% for multi-pet households on daycare and boarding. Plans pause anytime with no contracts.

Life happens. Cancel walks and daycare before 6 PM the evening prior for a full credit; grooming and boarding need 48 hours. Same-day emergencies are always credited with a vet note or a kind explanation.

Please do. Tours run weekdays at 4 PM — bring your pet, meet the team, and watch a daycare group in action. Just let us know you’re coming via the contact page.